Frys Win a Prize
Frequently Asked Questions
Frequently Asked Questions, the following is a list of commonly asked questions and answers about topics such as customer services opening hours, prize shipping, handling and general promotion information.
Select the relevant FAQ to reveal the full details.
Winners will be notified immediately online and confirmed by email to the address provided on entry.
Weekend in Bristol with Modelmaking Experience at Aardman HQ
The winner of the short break prize will be contacted by the Promoter within 7 days of winner selection via the email address provided on entry and will be required to provide proof of ID (passport, driving licence or equivalent) within 14 days of request. Entrants are encouraged to monitor their email account during this time.
CHICKEN RUN: DAWN OF THE NUGGET MERCHANDISE PRIZES
Winners of the Dawn of the Nugget Merchandise prizes will receive their prize by second class post or courier at the address provided on entry within 28 days of winner selection. Merchandise prize winners will be notified immediately online and confirmed by email to the address provided on entry. Entrants are encouraged to monitor their email account during this time.
£5.00 FRY's Free Product Voucher
Winners of coupon prizes will be required to confirm their email address when notified of their win. Once submitted, coupon instructions and link to download the product coupon will be automatically emailed to the address provided.
Winners will be notified immediately online and confirmed by email to the address provided on entry.
Weekend in Bristol with Modelmaking Experience at Aardman HQ
The winner of the short break prize will be contacted by the Promoter within 7 days of winner selection via the email address provided on entry and will be required to provide proof of ID (passport, driving licence or equivalent) within 14 days of request. Entrants are encouraged to monitor their email account during this time.
CHICKEN RUN: DAWN OF THE NUGGET MERCHANDISE PRIZES
Winners of the Dawn of the Nugget Merchandise prizes will receive their prize by second class post or courier at the address provided on entry within 28 days of winner selection. Merchandise prize winners will be notified immediately online and confirmed by email to the address provided on entry. Entrants are encouraged to monitor their email account during this time.
£5.00 FRY's Free Product Voucher
Winners of coupon prizes will be required to confirm their email address when notified of their win. Once submitted, coupon instructions and link to download the product coupon will be automatically emailed to the address provided.
Purchase any Fry’s CHICK’N BURGERS or Fry’s PLANT-BASED NUGGETS or Fry’s POPCORN CHICK’N product from Tesco, Asda, Waitrose, Morrisons and Sainsbury's and Iceland.
TAKING PART
Entries are limited to one barcode per entry per day, verified by name, postal address, email address and IP address. Entries received by any other means than that stated above will be rejected unless requested as part of a verification process
Only a maximum of one prize may be won per person in the course of the promotion. Additional wins will not be fulfilled and the prize will be entered back into the available prize pool.
In order to take part in this promotion participants should follow the steps noted below:
- Purchase any qualified product (as listed https://www.fryswinaprize.com/how-to-enter/)
- Visit https://www.fryswinaprize.com/
- Enter the 13 digit barcode found on the back of the promotional pack
- Enter full name, address (including town or city, county, postcode and country) and a valid email address. Entrants must retain their receipts showing a date of purchase during the promotional period and promotional pack it may be needed to validate a win.
BARCODE AND INTERNET ISSUES
If your entry to the competition was successful, you will be sent an email to the email you used to enter on whether you have won a prize or not. If the problem persists then please get in touch with customerservices@fryswinaprize.com/ who will be able to assist you.
Get in touch with customerservices@fryswinaprize.com who will check whether or not there is a win associated with the details you provided. If you are a winner, you will be awarded your prize.
Get in touch with customerservices@fryswinaprize.com who will be able to assist you.
Ensure you are entering the correct code. Your Barcode is a 13-digit code located on the product packaging. The Barcode is 13 digits and made up of numbers. If you are still having trouble entering, get in touch with customerservices@fryswinaprize.com who will be able to assist you.
MY DETAILS AND PRIVACY
From time to time, we may share entrants'; personal data with our agents / representatives to assist with administering the promotion, contacting entrants and prize fulfilment (as necessary) in line with the Data Protection Act 2018.
Yes. You can still enter the competition if you don't accept the marketing terms.
PRIZES
During the Promotion Period there are a total of 2,801 “winning moments” (prizes) to be won. This includes:
- 1 x Short Break in Bristol with Modelmaking Experience at Aardman HQ Prize (worth £2,500)
- X100 Molly Plush (worth £19.99)
- X100 Chicken Run Children's Novel (worth £7.99)
- X100 Chicken Run Sticker & Activity Book (worth £6.99)
- 2,500 x Fry's Free Product Vouchers (worth £5 each)
CUSTOMER SERVICES
If it has been over 5 working days and you haven't been contacted by the Fry's Marketing Team, you can get in touch by email at customerservices@fryswinaprize.com or by calling 01524 68446.
If you're having trouble with your prize claim, please get in touch with the Fry's Customer Care via customerservices@fryswinaprize.com or by calling 01524 68446 (open Monday to Friday, 9am-5pm).
The Barcode can be found on the individual promotional pack of Fry's that you have purchased. If you are still unable to locate the Barcode, please contact customerservices@fryswinaprize.com or call on 01524 68446.